Mercedes connect me

More safety, more comfort. More time for me.

The Mercedes connect me standard services can take the strain off you in all sorts of ways – for example by helping with vehicle diagnostics or if you suffer a breakdown or accident. In such cases all relevant vehicle data are sent to the appropriate place and, if necessary, further measures also triggered. This might mean calling your service partner to book your next service appointment, or summoning rapid help from roadside assistance or emergency services. The services available include Maintenance Management, Telediagnostics, Breakdown Management, Accident Recovery and the Mercedes-Benz emergency call system.

Maximum convenience, even when you're away from the vehicle.

The optional Remote Online Services allow you to control your Mercedes very simply from your smartphone. Change your settings or see vehicle information from the comfort of your sofa or from wherever you happen to be. Forgotten where you parked? The Parked Vehicle Locator, Vehicle Tracker and Geofencing* services tell you where you’ve parked or if your vehicle leaves a defined area. The Remote Online Services also show if you need to refuel soon (or recharge your electric vehicle).

* Estimated introduction mid-2015

The Remote Online Services can all be used in conjunction with the equipment option Remote Online. This is available in conjunction with the multimedia systems Audio 20 CD and Audio 20 USB and forms part of the optional multimedia system COMAND Online. Remote Online is part of the standard specification on Mercedes-Benz vehicles with electric drive. Use of the equipment option Remote Online is limited to three years from first registration of the vehicle and can then be extended at extra charge.

Activate your Mercedes connect me services.

This is how you launch the future of connected mobility. Your authorised Mercedes-Benz dealer activates your account and links your vehicle with Mercedes connect me. You then make your own, personal selection of services from the range offered by Mercedes connect me. You are, of course, free to change your choice of services at any time. Availability also depends upon the vehicle equipment and appointments you have selected. Your Mercedes connect me services can be simply and conveniently managed through the customer portal at – or in cooperation with your Mercedes-Benz Partner.